Kitchen In Progress: Part 1

Oh my... the house in a wreck condition right now. The kitchen cabinets seemed to be scattered all over the dining and family area. Major headache.

An actual fact, planning and designing the kitchen seemed to be the first thing that I did when we receive the house keys. But alas, it is the last big item that has to go in. It was a roller coaster ride, more downs than ups.

Journey

First off, I surveyed multiples quotations from 5 different kitchen  designers. Unity kitchen, Intech Kitchen, Lora Kitchen, Bespoke Kitchen and Rowenda Kitchen. Each of the kitchen designer has its pro and cons, I will try my best breaking it down for ya.

1. Unity Kitchen

Kitchen plan/drawing: Complete and they will give you in slide format (FOC), you can comment and they will amend for you even before and commitment is given on purchase. *5 star
Customer Orientation: Will take sometime to get back to you like a day or two. Maybe busy with other projects. *4 star
Review from other sites: Excellent review online *5 star
Price: Affordable. Also based on you material and accessories *4 star
Overall: I like the way Unity Kitchen sales entertain my email and questions. However, they don't carry solid wood kitchen (if I am not mistaken)  and specialised in glasses kitchen.
Contact: enquiry@unitykitchen.com.my

2. Intech Kitchen
Kitchen plan/drawing: Complete and they will give you in slide format (FOC), you can comment and they will amend for you even before and commitment is given on purchase. *5 star
Customer Orientation: Super attentive when I drop by their shop. Really like their effort taking care of their customers *5 star
Review from other sites: Excellent review online *5 star
Price: Quite affordable.Love the kitchen accessories that they are offering with bargain price.*5 star
Overall:  This is was one of the top of our list because of its cheap pricing and good customer review.
Contact: jeff@intechkitchen.com

3. Bespoke Kitchen
Kitchen plan/drawing: No drawing given. Just a simple quotation. *3 star
Customer Orientation: The sales was ok but the designer will take sometime to give you feedback. *3 star
Review from other sites: No review that I know off. They promote their shop through lowyatt *1 star
Price: Mid range but they also do not carry any solid wood material. *2 star
Overall: I guess they are ok. But before purchase the kitchen need to go and find at least some reviews or visit their shop to have a feel of what they are offering.
Contact: bespoke218@gmail.com

4. Lora Kitchen/Velo Kitchen:
Kitchen plan/drawing: None given. Just a simple quotation. *3 star
Customer Orientation: We met during one of the Home Expo in midvalley. It was fine that time. Although through email I got the distant feeling *4 star
Review from other sites: I tried to search through the internet but found none. *1 star
Price: Very expensive *1 star
Overall: Couldn't really afford the price and based on no reviews which me highly doubt their capabilities.
Contact: infolorakitchen@gmail.com

5. Rowenda Kitchen:

Kitchen plan/drawing: None given. Just a simple quotation but for a solid wood material, I though it was quite good. *3 star
Customer Orientation: Good during the PWTC expo so straight away paid depo of RM1K *4 star
Review from other sites: Mix reviews, some good and some were not so good. But no review in any blogs. *3 star
Price: Affordable after 40% discount for solid wood cabinet *4 star
Overall: Will share you our kitchen journey with Rowenda Kitchen and this will be my honest review/experience in Kitchen in Progress: Part 2.


Experience

My kitchen have yet to be completed. So, I could only give my review/experience during purchasing and delivering part of the cabinets.

When I approached Rowenda kitchen at PTWC Perfect Home Living, I was entertained but one Malay sales. Let's just call him Y. So, up to the very end Y will be our point of contact throughout this whooooole process. And let's just put it, as an unhappy process.

First thing first, make sure you have completed renovated the space that you want to add in your kitchen or else they will not come and take the measurement as 'real measurement'. So, the first time Y came to our house, took the measurements was for only quotation purposes. Then we were asked to pay 50% as depo.
So, I went driving to TTDI, get the payment done, choose the color and that's it.

It was because that CNY was just around the corner, I was told that the factory will be off for 2 weeks. Everything was settled 3 days before CNY and by 25th Jan 2016. Did I mentioned that Y has NO watsapp which I thought was absolutely weird and ridiculous and what's make it more annoying that he doesn't answer calls. He will call you back maybe 2 days later. *Dang*

So, at looong last more or less a month, we finally get our kitchen but lo behold, they got some measurement wrong for the kitchen peninsular and told us, they couldn't complete the job within a day. We were kinda upset at first but agreed for a 2nd day visit which Y confirmed it would be the next day. Guess what!! It was not.

We have to wait for another 3 days before they continue the job and by the end of the 2nd day, they still need to complete the touch up. :( And now, I am still waiting for the touch up to be done. Talk about stress.

Kitchen assembly

Even the fridge is in the middle of the living room

Courtyard is full of stuffs

Mess here

Mess there
To be continued..

Comments

Phil said…
Thank you for sharing and sorry to hear of the troubles you had. Hope things are working out for you now though.
Farah I. said…
Sorry Phil but I will update the final look for the kitchen soonest ya.. talk about procrastinating.. :)